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Peter for Lufthansa
It was only a short connection, under 1h, which for FRA may not be enough. The first flight was late 1h due to weather problems at FRA, which caused immense stress for many passengers. Nevertheless, the airline made efforts to keep passengers current of their connecting flight details, mostly thru interactive means - gate changes messages were sent to phones, but this information was also available inflight as the plane A320 was equipped with wifi and access to lufthansa.com and the app was free. There you could see live schedule and gate changes. I saw that my next flight was running late too, which saved the connection. In FRA, if you arrive from non-schengen thru the bus gates, you always need to go thru security check, which slows down the transfer process, but not greatly.
2 weeks ago
Peter for Transavia
It was a code share flight with KLM, being my next connection. Transavia is better than Ryanair or other low costs, chairs and leg room being more normal, boarding was with airbridge; just that there was no free food. Same experience as flying KLM, but plane was green, not blue.
4 weeks ago
Eugene for Delta Airlines
This is a copy of a letter sent to Delta

I have never flown with Delta before this trip. I usually fly first class whenever I travel. When I arrived at JFK there was no clear signage indicating where first class flyers where to go and none of the Delta personal upon seeing our status indicated that there was any priority processing. So we had to get on this long line of people instead of getting priority boarding. I asked if there was a first class lounge. I was told NO by two Delta employees. Then one employee said that there was a lounge but it turned out that it was about 15 to twenty gates away from our departing gate and when we got there we were told that it wasn't for first class flyers, it was for people who were members of what ever the name of your "Frequent Flyer" club is called. So we walked all the way back to our boarding gate to find a seat to wait for our flight. Upon boarding the plane, the first class section was little more than nicer seats and only two across... read more
2 months ago
Terminal 1 of Sofia airport is extremely old and can get overcrowded at peak hours. It is primarily being used by wizzair and easyjet, where people travel with a lot of hand luggage. At peak hours (around 5-6 am) there are very long lines. It may take over an hour at the security check. At other times during the day, waiting time can be 10-15 min only. Only a few cafes to eat sandwiches, one duty free shop only, toilets are extremely dirty...no air bridges, buses only.
a week ago
Very nice airport - a bit old, but gold. Everything is under one roof - no intra terminal trains or other stuff.
2 weeks ago

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