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Atif for Qatar Airways
I was told by Qatar airways staff I will be provided accommodation at QAtar but when I reach Doha it never happend . Very disappointed and fee discrimination. My suitcase was badly damage at my point of arrival and I recieved no compensation
2 months ago
Muhammad for Wizz Air
I have a EU passport, which allows me to enter Saudi Arabia having an option of applying visa on arrival. I has to take a flight from Spain to Italy and Saudi Arabia to my final destination. The flight which refused me to board was Wizz air. I hate the Wizz Air and I will never recommend anyone to take this flight. This flight is totally unreliable and not trustworthy. I lost my money for ticket and had to pay double to reach my final destination. This is the worst flight with the most rude and arrogant staff as well as non cooperative telephone service. I called and asked for help from multiple medium including chat and telephone service, but all I got was insulting responses from customer service of Wizz air. Wizz air is the worst flight after Air Arabia. These two airlines are very bad and worst staff. Don't ever use these. Trust me I am being realistic.
9 months ago
Rachid for Air France
Disappointing Business Class Experience on Air France. My wife and I recently flew with Air France in business class from Rabat to Manchester, with a connecting flight in Paris. Overall, it was a very disappointing experience that did not meet our expectations for business class service.

On September 28, we boarded our flight from Rabat to Paris Charles de Gaulle. The business class seats were barely an upgrade from economy, with limited recline and lacking amenities. The meal service was also lacking - just a small cold pasta salad and no appetizer or dessert.

Upon arriving at CDG, there was no priority boarding or fast track security for business class passengers. We waited in a long queue for 35 minutes just to board our connecting flight to Manchester. Again, the business class meal was mediocre - a small cold sandwich with a single slice of cucumber.

On our return journey on October 1, we decided to fly economy class, since Air France's business class did not seem worth the... read more
10 months ago
Unprofessional and arrogant staff at the passengers registration.
The answers to the customer's questions are: "I don't know", shrugging their shoulders or rolling their eyes with the meaning "what else do you want from me".
The customer service at FlYONE is just for beautifying the airport. No one helps if you have a problem with the flight.
11 months ago
It is new and modern building of the new Istanbul airport, but there is a problem with the baggage trolleys in the transit area - you need to put a deposit ot EUR 1.00 or TLR 10, but when you take the trolley from the automated station, very often the wheel is broken and it doesn't move smoothly. You return the trolley, get deposit back and then try again, but it gives you back the same trolley. Many people were complaining...
one year ago
This is the WORST major airport for connecting between flights. Every aircraft of Qatar Airways is parked at a great distance from the main terminal and the bus takes forever to get you there. Overcrowded conditions on both the bus and in the main terminal particularly at night peak time.
Very badly managed situation by the airport, with numerous aircraft chutes standing idle while the aircraft seems to.be parked at another airfield!
Flight delays consequently and without any explanation by airport authorities.
The airport is an incomprehensible maze of signs and pointless loops. On top of it all the Qatar Airways staff in the airport and in the lounges are most UNHELPFUL and badly trained!
I am intending to cancel my next booking on Qatar, and you should do the same.
one year ago

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