Air Serbia is the national airline of the republic of Serbia, operating out of Belgrade Nikola Tesla International airport.
Airline transfer policy
Air Serbia will take all necessary measures to avoid delay in carrying you and your baggage. In the exercise of these measures and in order to prevent a flight cancellation, in exceptional circumstances Air Serbia may arrange for a flight to be operated on our behalf by an alternative carrier and/or aircraft.
Except as otherwise provided by the Convention, if Air Serbia cancel a flight, fail to operate a flight reasonably according to the schedule, fail to stop at your destination or Stopover destination, or cause you to miss a connecting flight on which you hold a confirmed reservation, Air Serbia shall, at your option, either:
carry you at the earliest opportunity on another of Air Serbia scheduled services on which space is available without additional charge and, where necessary, extend the validity of your Ticket; or
within a reasonable period of time re-route you to the destination shown on your Ticket by Air Serbia own services or those of another carrier, or by other mutually agreed means and class of transportation without additional charge. If the fare and charges for the revised routing are lower than what you have paid, Air Serbia shall refund the difference or make a refund.
Upon the occurrence of any of the events mentioned above, except as otherwise provided by the Convention, Air Serbia should have no further liability to you.
If Air Serbia is unable to provide previously confirmed space, we shall provide compensation to those Passengers denied boarding in accordance with applicable law and Air Serbia denied boarding compensation policy.
The baggage arrived the next day, but still a good connection at Belgrade.
Belgrade Int. Airport
On time arrival of all flights
Clarity of transfer information
Time between connections
Transit process at connecting airports
Missed connecting flight
Recommend this airline for connecting flights
Georgi2 years ago
Air Serbia offers great comfort and now that they are part of Etihad are really trying to improve the product. When i traveled however, there were a number of delays on all routes. What happened is that my baggage didn't get transferred to the flight to Sofia. It was delivered next day by the handling agent, but with items missing. I received fair treatment by the airline, but understood that the problem was with some baggage handling shifts at Belgrade airport as stealing was common practice. So beware with your valuables in the hold baggage is my advice.