1.00/5 from 3 reviews
www.etihad.com
EY
Abu Dhabi International Airport (AUH)
Etihad is the second largest airlines of the United Arab Emirates, headquarted at Abu Dhabi International Airport. The airline serves 120 routes across all the continents.
We had transit at Abu Dhabi for 10 hours long. We had no tokens for lunch or dinner or even tea for 10 hours and no lounge to have rest without paying £100 per person. The sitting area had seating with no water or you couldn’t even sleep as there are plastic seats. The worst ever flying experience we had. Never again I’m going to travel on this flights again.
Flight date
February 2022
Airport from
London Heathrow Airport
Connecting airport/s
Abu Dhabi Airport, Ahmedabad
Overall rate
On time arrival of all flights
Baggage handling
Clarity of transfer information
Time between connections
Transit process at connecting airports
Baggage arrived
No
Missed connecting flight
No
Recommend this airline for connecting flights
No
Asi5 years ago
In 2017, my husband and I chose Al-Etihad airline to go to the US from our home country. Our flight to Abu-Dhabi had a delay so when we arrived Abu-Dhabi airport, we missed our connecting flight. They refused to find another flight to the US on that day and instead found one for tomorrow morning. In Abu-Dhabi, Al-Etihad staff told us If you had American, British, or Australian passport, you could go to a hotel, otherwise you had to spend the night in the airport! They renewed our stay after 8 hours in 10 PM to cover up their unlawful action of keeping us more than 20 hours in the airport. For sleeping there were so many semi-coffin beds next to each other in one room. It was very terrifying to sleep in a room next to so many stranger people. On top of that staff were very rude and irresponsible. When we went to cafeteria to get some food with the vouchers, they told us: "Your vouchers are only good for bread and cheese!". This was a big shame for Al-Etihad.
Flight date
September 2018
Connecting airport/s
Abu Dhabi Airport
Overall rate
On time arrival of all flights
Baggage handling
Clarity of transfer information
Time between connections
Transit process at connecting airports
Baggage arrived
Yes
Missed connecting flight
Yes
Recommend this airline for connecting flights
No
Tim5 years ago
Worst airline ever, did not let a family of 5 board.
Flight date
August 2019
Connecting airport/s
Abu Dhabi Airport, Kabul Intl
Overall rate
On time arrival of all flights
Clarity of transfer information
Time between connections
Transit process at connecting airports
Baggage arrived
No
Missed connecting flight
Yes
Recommend this airline for connecting flights
No
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