Oman Air


Muthukumar   8 months ago
My Complete Travel details as below: On Oct 29th, 2019
Cochin (COK) to Muscat (MCT) - WY0226
Muscat (MCT) to Munich (MUC) - WY0123
Munich (MUC) to Amsterdam (AMS) - WY5800*

Due to connecting flight Muscat (MCT) to Munich (MUC) - WY0123 delayed(35 mins), I have missed my flight Munich (MUC) to Amsterdam (AMS) - WY5800*. I have faced lot of difficulties during that time and airport assistance is not good. I have informed the security check in department and immigration team that I have flight in another 40 mins, I have to as soon as possible and they did not bother about my concern. I have 10 months baby along with my kid. Also from international to domestic transit in Munich airport is taking high time. This is the first time for me in Munich airport. At last, no one helped me in airport and I have called Oman air customer care, they did not pick my call for long time. Finally I took train from Munich to Amsterdam by own ticket along with my family. I struggled a lot to take care of my kid and baggage during that time. I never faced this kind of worst experience ever before. Please provide me the compensation or claim for the same. Worst experience in my life.
Flight date
October 2019
Airport from
Airport to
Amsterdam Schiphol Airport
Connecting airport/s
Munich Airport, Muscat International Airport
Overall rate
On time arrival of all flights
Baggage handling
Clarity of transfer information
Time between connections
Transit process at connecting airports
Baggage arrived
Missed connecting flight
Recommend this airline for connecting flights