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Andrew for Ryanair
After my booking I was detected positive to covid. A week before my flight I contacted Ryanair to see what I could do. They answered me after the departure just to tell me that I could pay in order to change my flight. When I tried to do so I noticed that after the departure no changes can be done according to their policy.

When I spoke to people representing the company they told me they were so sorry about my situation but there was nothing they could... I don't think I have to say more in order to describe the quality of their costumer service.

I am sure any other company in this case they would give to their clients at least a voucher so that they can fly in the future with the money they paid. Ryanair non only will give you nothing, but will they also ask you for more money.
4 weeks ago
The worst airline service I have ever experienced. Muslim flyers should definitely avoid flying with this airline because most food consists of pork meat. They layover at Guangzhou airport for few hours with no food or drink provided by the Airline authority. I wouldn't recommend this airline to anyone because their service can't get any worse then this.
4 months ago
4 months ago
Bad connections with Rome for those arriving late. Delinquent taxi service, not for the price but for the deceptions and the naivety of those who offer the service. especially towards single women. Be wary. Internal airport friendly and helpful staff.
2 weeks ago
Worst security team
No TSA pre check availability
Long lines and lazy staff
9 months ago
Terminal 2 is really noisy, and there isn't any place to relax and rest your leg.

If it's a long hour transit I wouldn't recommend it as I had body ache due to the transit for 10+ hours.
The duty free is good for buying drinks.
12 months ago

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