Caribbean Airlines

(10.1) We undertake to use our best efforts to carry you and your Baggage with reasonable dispatch and to adhere to published schedules in effect on the date of travel.

(10.2) Except as otherwise provided by the Convention or applicable law, if due to circumstances beyond our control we cancel or delay a flight, are unable to provide previously confirmed space, fail to stop at your stopover or destination point, or cause you to miss a connecting flight on which you hold a reservation included in the Ticket and known to us, we shall either:

(10.2.1) carry you on another of our scheduled passenger services on which space is available; or

(10.2.2) re-route you to the destination indicated on the Ticket or applicable portion thereof by our own scheduled services or the scheduled services of another carrier, or by the means of surface transportation. If the sum of the fare, excess baggage charge and any applicable service charge for the revised routing is higher than the refund value of the Ticket or applicable portion thereof, we shall require no additional fare or charge from you, and shall refund the difference if the fare and charges for the revised routing are lower; or

(10.2.3) make an Involuntary Refund in accordance with the provisions of Article 11; and shall be under no further liability.

(10.2.4) CAL shall not be responsible for special, incidental, or consequential damages resulting from any cancellation, schedule change, or delay.

(10.3) Except in the case of our acts or omissions done with intent to cause Damage or recklessly and with knowledge that Damage would result, we shall not be liable for errors or omissions in timetables or other published schedules, or for representations made by employees, agents or representatives of CAL as to the dates or times of departure or arrival or as to the operation of any flight.

Source: Carribean-airlines.com September 2017