Ryanair

Reviews

Andrew   3 years ago
After my booking I was detected positive to covid. A week before my flight I contacted Ryanair to see what I could do. They answered me after the departure just to tell me that I could pay in order to change my flight. When I tried to do so I noticed that after the departure no changes can be done according to their policy.

When I spoke to people representing the company they told me they were so sorry about my situation but there was nothing they could... I don't think I have to say more in order to describe the quality of their costumer service.

I am sure any other company in this case they would give to their clients at least a voucher so that they can fly in the future with the money they paid. Ryanair non only will give you nothing, but will they also ask you for more money.
Flight date
November 2021
Airport from
Helsinki Vantaa Airport
Airport to
Malpensa International Airport
Connecting airport/s
Helsinki Vantaa Airport
Overall rate
On time arrival of all flights
Baggage handling
Clarity of transfer information
Time between connections
Transit process at connecting airports
Missed connecting flight
No
Maria   7 years ago
I was travelling from Sofia to Malaga and made a self connection in Frankfurt. The airport was okay. I arrived very late and had a flight early in the morning. Not ideal to spend a night in an airport but it was worth for the price of the flights. The navigation was easy and information was available at any time. I travelled with checked baggage which I received on time and there were not any problems.
Flight date
December 2017
Airport from
Sofia International Airport
Airport to
Malaga International Airport
Connecting airport/s
Frankfurt Airport
Overall rate
On time arrival of all flights
Clarity of transfer information
Time between connections
Transit process at connecting airports
Missed connecting flight
No
Stavros   8 years ago
This was a self made connection to the Greek islands as the Greek airlines Olympic and Aegean are very expensive. I traveled with no baggage and had over 5 hours to catch the next flight, but for the price I paid it was worth. Airport in Athens is easy to move around and checks are quick. I do recommend to do self connections with Ryanair as it is punctual and reliable airline!
Flight date
August 2016
Connecting airport/s
Athens International Airport
Overall rate
On time arrival of all flights
Clarity of transfer information
Time between connections
Transit process at connecting airports
Missed connecting flight
No
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